Tamarack Casino

JOB SUMMARY

The Busperson is responsible for clearing, setting and servicing tables while also assisting the Food Servers and other front-of-house operations as needed to ensure guest satisfaction.

All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.

RESPONSIBILITIES

• Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
• Greet guests by offering water service and additional beverages
• Maintain full working knowledge and understanding of all menus
• Assist the Server throughout the guest dining experience in a quick and efficient manner
• Assist with presentation of food and beverage items ordered and ensure quality and consistency
• Remove used tableware between courses and provide additional items as needed
• Promptly clean table tops, chairs and booths after guests depart; check condiments and floor to clean as required
• Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing
• Reset and arrange tabletop
• Perform assigned opening duties to stock station with proper supply levels needed for the shift and closing side work to ensure a clean and safe station.
• Regularly provide information to Server, Supervisor/Manager and Chef regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
• Show willingness and effort to work as a team
• Perform other duties as assigned

QUALIFICATIONS

• Experience in a fast-paced high-energy service environment preferred
• Must be able to bend, stand, walk and exert well-paced mobility during entire shift
• Must be able to lift at least 25lbs regularly
• Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
• Must pay attention to detail including cleanliness and safety
• Must be able to communicate effectively in English and listen attentively
• Must follow verbal and written directions, policies, and procedures
• Must be available to work weekends and holidays