Tamarack Casino

JOB SUMMARY

The Busperson is responsible for clearing, setting and servicing tables while also assisting the Food Servers and other front-of-house operations as needed to ensure guest satisfaction.

All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.

RESPONSIBILITIES

• Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
• Greet guests by offering water service and additional beverages
• Maintain full working knowledge and understanding of all menus
• Assist Server throughout the dining experience in a quick and efficient manner
• Assist with presentation of food and beverage items ordered and ensure quality and consistency of the order
• Remove used tableware between courses, crumb table cloth and provide tableware for next course
• Promptly clean table tops, chairs and booths after guests depart; check floor and clean as required
• Take tableware to dish room and place items in appropriate areas for washing
• Reset and arrange tabletop; place linen, silverware, etc.
• Perform assigned opening duties to stock station with proper supply levels needed for the shift and closing side work to ensure a clean and safe station
• Regularly provide information to servers and Supervisor/Manager regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns to ensure a quality and safe environment
• Show willingness and effort to work as a team
• Perform other duties as assigned

QUALIFICATIONS

• Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
• Must pay attention to detail including cleanliness and safety
• Ability to communicate effectively in English and listen attentively
• Must follow verbal and written directions, policies, and procedures
• Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis
• Ability to bend, stand, walk and exert well-paced mobility during entire shift
• Must be available to work weekends and holidays as needed